Happy Pets

The most important aspect to consider when preparing for any travel is your pets current health status and making sure that are fit and healthy to travel. It is also highly recommended for all dogs and cats to be up to date with their vaccinations and is a requirement if your pet needs boarding/accommodation before or after their journey. Pets should be microchipped to ensure they are easily identified by pet transport companies and airline teams.

Crate Preparation and Sizing

The most important part for your pet’s comfort is to have an appropriate sized pet travel crate to make sure your furbaby is comfortable for their journey. Pets should be able to easily sit, turn around and lie down in their crate and need to be airline compliant. Where possible and time permits, it is also a good idea to train your pet with the crate so they are familiar with getting in and out of their crates prior to travel. The following video is one example of how to train your pet in getting familiar with their temporary home for their flight!

Booking Process

Whilst booking pets by accredited pet relocation company such as Jetpets can be done for next day bookings, as we head into the Summer Season, we would recommend a minimum of two business days’ notice to arrange your pet transport which then allows you to arrange crate sizing, itinerary and any vet appointments you may require, noting that It is an airline requirement for pets under the age of 12 weeks and over the age of 12 years will require a “Fit to Fly Certificate” from an accredited Veterinarian.

Extreme Weather

The other important factor to consider is the weather. At Jetpets, we have a strict weather policy in place for all pets when travelling. When this occurs, we will be in contact to re-schedule the pets flight for another date and time. Aside from the heat, if there is severe rain or storms, your pet travel consultant will be in contact with you change your pet’s travel itinerary also. If the new flight time requires your pet to travel on an alternate day, we can arrange boarding if required. Your pet’s safety, comfort and welfare is our number one priority.

Industry Memberships & Accreditations

Jetpets are proud to be associate members of AFRA to ensure we are working with industry on best practice initiatives in customer service, training methods and technology advancements. In addition to this membership, Jetpets are the only pet transport company in Australia to achieve the International Air Transport Association (IATA) CEIV Live Animal Certification. The program is a standardised global certification program to improve and reinforce the safety and welfare of animals travelling by air.

Experience and Knowledge

With over 30 years of pet moving experience and as part of our commitment to ensuring Happy Pets and having the highest standards in animal welfare practices, our clients can be assured that we are leading our industry with best practice standards across our quality management systems, operational procedures and world class supply chain practices that are independently audited as part of the entire program.