Privacy Policy

Respecting your privacy:

Australian Furniture Removalists Association Incorporated ABN 15 358 324 712 trading as AFRA is committed to protecting the privacy of your personal information, including sensitive information.  AFRA recognises that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take this very seriously. Unless you give us explicit consent to act otherwise, the following policy will govern how we handle your personal information and safeguard your privacy. AFRA is committed to protecting your personal information and giving you choice in who can use your personal information and how it can be used.

Personal information:

Be assured that we keep all personal information submitted to us in the strictest confidence. We do not rent or sell your personal information to any third party. However, we must fully cooperate should a situation arise where we are required by law to provide information about a customer.

If at any time you wish to know what information AFRA holds on file about you, then please email us at and we will provide you with the information.

Promotional email:

If you are receiving promotional information or newsletters from AFRA and do not wish to receive this information any longer, you may remove your name from our list either by following the “unsubscribe” link in our newsletter, or by emailing us at asking to be removed from our mailing list. Removal will be within 24 hours of your request subject to normal business hours.

Storage & security of your personal information:

AFRA will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date.

In addition, our employees and the contractors who provide services related to our information systems are obliged by law to respect the confidentiality of any personal information held by AFRA. However, AFRA will not be held responsible for events arising from unauthorised access to your personal information.

Links to other websites:

AFRA may provide links to other websites for informational purposes. These linked sites are not under the control of AFRA, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using their websites. Please note that separate privacy policies apply to the use of sites linked to ours. Before disclosing your personal information to any linked sites, you should read the relevant policy or terms of use.

What to do if you have a problem or question?

If AFRA becomes aware of any ongoing concerns or problems with our site or any linked sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact us at

Alterations to policy:

From time to time, our policies will be reviewed and may be revised. AFRA reserves the right to change our privacy policy at any time and notify you by posting an updated version of the policy on our website.

Your consent:

By submitting your information, you consent to the use of that information as set out in this policy. We welcome your views about our web site and privacy policy. If you would like to contact us with any queries or comments please send an email to: